At Tegasys Solutions (hereinafter referred to as “we,” “us,” or “our”), protecting your data and

ensuring your privacy is of utmost importance to us. This Privacy Policy outlines how we collect,

use, disclose, and protect your data when you engage with our services, website, and platforms,

in strict compliance with the General Data Protection Regulation (GDPR) and other applicable

privacy laws.

1. Scope and Purpose

This Privacy Policy applies to all personal data collected and processed by Tegasys Solutions

in connection with your interactions with our services, website, or communications. The aim is to

provide transparency regarding how we handle your personal data and to explain your rights.

2. Data We Collect

We may collect various types of personal data from you, including but not limited to:

● Identity Data: Full name, title, date of birth, and gender.

● Contact Data: Email address, phone number, postal address.

● Financial Data: Payment card details (if applicable), billing information.

● Technical Data: IP address, browser type, device information, time zone settings, and

other technology used to access our services.

● Usage Data: Information regarding your use of our website, products, and services.

● Marketing and Communications Data: Your preferences in receiving marketing

communications and your communication preferences.

3. How We Use Your Personal Data

We use your data by GDPR and applicable laws. The purposes for which we process your data

include:

● Service Provision: To process your requests, provide services, and manage payments.

● Customer Support: To respond to inquiries and offer assistance related to our services.

● Performance of a Contract: To fulfill contractual obligations, including the provision of

services requested by you.

● Improvement and Optimization: To enhance our website, products, and services

through analysis of user behavior and preferences.

● Compliance with Legal Obligations: To comply with legal and regulatory obligations,

including reporting to authorities where required.

● Marketing Communications: To send promotional materials and updates, provided you

have given explicit consent for such communications.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

● Consent: Where you have provided explicit consent (e.g., subscribing to newsletters).

● Contractual Necessity: When processing is required to fulfill a contract or

pre-contractual obligations (e.g., providing services you have requested).

● Legal Obligation: Where processing is required to comply with legal obligations (e.g.,

tax reporting).

● Legitimate Interests: Where processing is necessary for our legitimate business

interests, provided that your interests or fundamental rights do not override these

interests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it

was collected, including to comply with legal, regulatory, accounting, or reporting requirements.

Specific retention periods are determined by:

● Legal and regulatory obligations.

● Contractual requirements.

● Business needs (e.g., to resolve disputes or enforce agreements).

6. Data Sharing and Transfers

We do not sell or trade your personal data. We may, however, share your data with:

● Service Providers: Trusted third-party providers who assist in the delivery of our

services, such as IT, payment processing, and marketing services.

● Legal Authorities: Where required by law, or to protect our legal rights.

● Business Transfers: In the event of a merger, acquisition, or sale of assets, your data

may be transferred as part of the business deal.

If personal data is transferred outside the European Economic Area (EEA), we will ensure that

appropriate safeguards are in place, such as binding corporate rules or standard contractual

clauses, to protect your data.

7. Your Rights Under GDPR

You have certain rights regarding your personal data, which include:

● Right to Access: Request access to the personal data we hold about you and obtain

information on how it is processed.

● Right to Rectification: Request correction of inaccurate or incomplete personal data.

● Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data

where it is no longer necessary for the purposes for which it was collected, or where you

withdraw your consent.

● Right to Restrict Processing: Request that we suspend processing of your personal

data under certain circumstances.

● Right to Data Portability: Request the transfer of your personal data to you or another

data controller in a structured, commonly used format.

● Right to Object: Object to the processing of your data where we are relying on

legitimate interests or direct marketing.

● Right to Withdraw Consent: Where processing is based on consent, you may withdraw

your consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data

from unauthorized access, loss, alteration, or disclosure. These measures include encryption,

access controls, and secure storage solutions.

However, please be aware that no transmission of data over the internet or any other public

network can be guaranteed to be 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience,

analyze site traffic, and understand user behavior. For detailed information about the cookies we

use and your options for managing them, please refer to our Cookie Policy.

10. International Data Transfers

Where necessary, we may transfer your personal data outside of the EEA to countries that do

not offer the same level of protection. In such cases, we ensure your data is protected by

specific legal frameworks, including standard contractual clauses and international data transfer

agreements, to safeguard your rights.

11. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or applicable

laws. We encourage you to review this policy regularly to stay informed about how we are

protecting your personal data. Any significant updates will be notified to you via email or through

our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your

GDPR rights, please contact us using the following details:

Tegasys Solutions

B2-08 Vista Centre, 50 Salisbury Road,

Hounslow, TW4 6JQ

+44 330 057 0996